How can we help?

Find answers to common questions below, or reach out to the team directly.

General support

Questions, feedback, or feature ideas — we'd love to hear from you.

support@gampacto.com →

Privacy concerns

Questions about your data or want to request deletion? We're here.

privacy@gampacto.com →

Report a bug

Found something broken? Let us know and we'll investigate right away.

Report a bug →

Crisis support

If you or someone you know is struggling, professional help is available.

BeGambleAware.org →

Frequently asked questions

Click a category to filter, or browse everything at once.

Nope. The blocklist and on-device smart detection work entirely offline, no account needed. An account only unlocks the optional AI classification layer for more accurate results.

Yes, completely. No premium tiers, no ads, no hidden charges. The AI feature has a daily usage cap to manage costs, but the core blocklist and on-device scanning are unlimited.

Gambling content can appear anywhere — not just on dedicated gambling sites. The extension needs to run on every page to check it against the blocklist and scan for signals. No data leaves your device unless you're signed in and a page triggers AI classification. Full details are in our Privacy Policy.

Absolutely. Open the extension popup, head to the Blocklist tab, and type in any domain you want blocked. You can also mark domains as safe if they're being flagged by mistake.

Just the date and time that gambling content was detected. That's it — no URLs, no page content, no browsing details. You can remove your partner at any time to stop notifications immediately.

In the extension popup, go to the Blocklist tab. You'll see the AI Whitelist section at the bottom with all pages the AI classified as non-gambling. Click the × next to any URL to remove it — that page will be re-scanned on your next visit.

No. Detection happens in real time on each page and only the result is logged locally on your device. No browsing data is sent to our servers. If you opt in to AI classification, a short page excerpt is transmitted for analysis and is never stored afterward.

Right-click the GamPacto icon in your toolbar and select "Remove from Chrome." That deletes all local data — logs, settings, and blocklists. If you have an account and want server-side data removed too, email us at privacy@gampacto.com.

Need to talk to someone?

If gambling is affecting your life or the life of someone you care about, free and confidential support is available around the clock.

Visit BeGambleAware.org →